FAQ


Why is the top strap on the bottle cage the wrong way round?

This is correct as the strap is looped around the neck of the bottle and then should be returned. See the sequence of images in the article bottle cage.

How to attach the side bag to the Sportster? Applies to models Clean, Skull black, Diva, Eos, Flame.

Remove side cover. Fastening slots at the top with strap around the frame behind the cover + lower strap around the frame under the battery box.

Where can the bottle cage be attached?

Basically where there is space. On the fork front, on the frame tube in front of the engine, on the sissy bar, crash bar or even on your saddlebags.

How to attach the bottle cage?

Use the two surrounding straps here. Thread the straps through to the point where the straps come around the frame tube.

Hold the bottle holder centrally in front of the mounting point, place the straps around the tube and thread the straps into the 2 halves of the holder and close them at the front. For large pipe diameters, additional straps are needed. Strong cable ties can also help here.

Can you also attach the bottle cage to all models of bags?

No, where no bottle cage is included in the standard, there is no basic bottle cage holder.

Is it possible to buy the bag with other patterns, colors or stitching colors or individual sizes?

No, we can only serve with the bags and suitcases from our visible range. 

Do you make custom products?

Special customizations are not possible with us. But always send us wishes and suggestions.

Is it possible to buy the bag with other patterns, colors or stitching colors or individual sizes?

No, we can only serve with the bags and suitcases from our visible range. 

Do you need an additional holder to mount this bag? 

Sports bags Clean , Skull black, Diva, Eos, Flame, Medusa
No, we can only serve with the bags and suitcases from our visible range. 
Sporty bags: Sporty Skull, Sporty Flame, Sporty Clean, Road models
Yes, without this bag can not be attached. The following holders are possible here: swingarm holder Sportster, side bag holder Sporter up to year 2003, side bag holder Sporter from year 2004. The bag must be held and the holes must be drilled in own performance. So everyone can choose the positioning.
Dyna - Bags: Dyna Skull, Dyna Flame, Dyna Clean, Road models, as well as Dynamite, Adonis, Poseidon, Big Boy, The Big
Yes, without bracket this bag cannot be attached.
Following bracket needed: Swingarm holder Dyna Yes, without this bag can not be attached.
Following holder needed: Saddlebag holder XL Left for Harley-Davidson Dyna Street Bob 1996-2017
Softail models: Diablo, Bullet, Odin, Eagle, Fortuna, Hades, Hulk, Fat Skull, Triton, Vulcan
No, not absolutely necessary. Unless you want to vary the height or position. We recommend our SOFT XS swingarm mounts if you are a cornering rider, or the bike is lowered. Who is a little piniebler, should always use holders to avoid drag marks on the swingarm.
Softail models: Zeus, Hercules, Olympus, Big Boy, The Big,
Yes, without this bag can not be attached. The following holders possible: Holder XL for Softail 1992-2017 or holder XL Softail from 2018.

I have not received a discount code for newsletter subscription! Why?

The code will arrive at the specified mail address within about 30 min.

I need the dimensions of the item please.

Please just scroll down in the item description itself, there are the dimensions.

I need the capacity of the item please.

Please simply scroll down in the article itself, there are all the details.

Can you also look at the bags in a store somewhere?

No, we run a pure online business with free shipping all over Germany.

Can you return the bag if you don't like it or it doesn't fit your bike.

Yes, the bag can be easily sent back to us. Once the bag has arrived, we immediately transfer the money back, via the way it was paid. It is not possible to transfer the money back via any other payment method! Attention!!! The cost of the return is borne by the buyer according to the cancellation policy!

What film can be used to protect the paint and do you have it in the program?

We do not yet have this film separately in our range. This must be purchased separately. We recommend a paint protection film from 3M.

How long do I have the right of withdrawal?

You have 30 days right of return. The bag must only be intact.

How do I care for the leather?

The leather is pre-treated and thus usable for at least one season. Here we would recommend a leather impregnation.

How long is the delivery time?

In Germany we have a delivery time of 2 days.